Investing

Why 5,000 Landlords a Year Quit Section 8

Between 2010 and 2020, more than 5,000 landlords left the voucher program every single year. That is HUD's own number. Researchers asked 127 of them why, and the answers were consistent. I ran 37 Section 8 houses myself and left for the same reasons.

Why more than 5,000 landlords a year leave the Section 8 housing choice voucher program
Not one of the three reasons landlords gave researchers was about the tenants.

Most information about Section 8 is written or performed by people selling it as an investment strategy. You know the type. Expensive cars and a flash lifestyle, all funded by their Section 8 properties.

This article is built on two things. Research from HUD and the Urban Institute, which you can go and read. And ten years of my own experience running voucher properties, which you cannot check, so treat it as one person's account rather than evidence.

Here is the number that started me writing this.

Between 2010 and 2020, more than 5,000 landlords left the Housing Choice Voucher program every year. That comes from HUD's own Office of Policy Development and Research. And because the number of voucher holders rose over the same period, the number of vouchers per participating landlord fell faster still.

The Urban Institute found that in some cities, more than 70% of landlords refuse voucher tenants outright.

Those people did not all leave because of one bad tenant. Researchers went and asked 127 of them, and got the same answers.

Key takeaways

  • More than 5,000 landlords a year left the program between 2010 and 2020, according to HUD.
  • In some cities over 70% of landlords will not accept a voucher at all.
  • The three complaints landlords gave researchers: the inspections, the bureaucracy, and the housing authority not backing them in a dispute.
  • That third one is the one nobody warns you about, and it was the biggest problem I had.
  • Voucher refusal is more common in low poverty areas than high poverty ones.
  • HUD's own recommendation is to set rents closer to the market, which is the thing landlords complain about most.
  • I ran 37 Section 8 houses. Best income I had. Worst management experience I had.
  • And most of my problems were the neighborhoods, not the program.

Who was actually asked

The study that I think is worth reading is from Johns Hopkins, published through HUD. Researchers interviewed 127 landlords and property managers in Baltimore, Cleveland and Dallas. Almost three quarters of them accepted vouchers.

Two of those cities are places my own readers buy in, which is part of why I am also interested.

They asked the landlords who had stopped participating why they stopped. The answers came under one general heading, negative experiences with the program itself, and broke down into three specific complaints: frustration with the inspection process, general bureaucracy, and disappointment when the housing authority did not take the landlord's side in a conflict.

Notice what is not on that list. Not "the tenants." The program.

Reason one: the inspections

Every Section 8 property must pass an inspection before the tenancy starts, and be inspected again periodically.

In principle that is reasonable. A government agency paying rent wants the housing to be decent. I have no argument with the idea.

In practice, landlords told researchers it was the single most frustrating part of the program. Different inspectors apply the standard differently. A fail means a re-inspection. A re-inspection means a delay. And a delay on an empty house means it becomes a cash drag while you are paying the mortgage, taxes and insurance on it.

Also, in my experience, a vacant house in a predominantly Section 8 neighborhood is at high risk of theft and vandalism.

There is more on what gets failed, and what to fix before the inspector arrives, in the Section 8 inspection problem.

Reason two: the bureaucracy

The second complaint was volume and pace. Paperwork, timelines, approvals, and a wait between agreeing a tenant and seeing any money.

With two or three houses you absorb that. With thirty it becomes a problem.

And it lands hardest on overseas owners, because everything takes longer when you are not in the country and cannot walk into an office. I have written about that specifically in Section 8 for overseas investors.

Reason three: nobody takes your side

This is the one that is barely written about, and it was by far my biggest problem.

Researchers recorded landlords leaving because the housing authority did not back them in a dispute. That is a flat sentence in a research paper. Here is what it means.

You expect a partner. A government agency is paying most of the rent, the property has to meet their standard, and they inspect it. So it feels like a joint arrangement.

It is not. The housing authority administers a benefit for a tenant. You are the supplier. When something goes wrong between you and the tenant, the authority is not a referee and was never going to be one.

Where I felt that hardest was damage. If a property was damaged, the authority required it repaired, quickly, to keep the tenancy compliant. What they were almost never interested in was who caused it. That was my problem to establish, my problem to fund, and my problem to recover if I could, which mostly I could not.

So the cost of a tenant's damage sat with me. The pressure to fix it fast came from the agency.

That happened a lot. I found that many of the tenants were very bad at reporting minor maintenance issues, which then became much larger and far more expensive problems. Often the damage was caused by the tenants themselves. I suspect that in many cases they did not want to report self-caused damage, for fear of losing their housing benefit.

The one thing to remember: the housing authority is not your partner. It administers a tenant's benefit. When you and the tenant disagree, you are on your own, and you should price for that before you buy.

What that looked like across 37 houses

I held well over a hundred rentals at once. Around 30% of them, roughly 37 houses, were Section 8.

Best income I had. Worst management experience I had. Both of those are true and I would say the same today.

The income part was real. The rent arrived, most of it from the government, on time, every month. That is a genuine advantage and I am not going to pretend otherwise.

The management part was two things.

Damage, and who pays for it

Tenant caused damage was much higher than in my market rate houses. Not always. But often enough to notice.

Holes punched and kicked in doors and walls. Carpets that had to be pulled up. Full repaints at turnover rather than touch ups. Lots of pet damage. Kids writing all over walls. Doors and windows broken. Electrical systems overloaded. My maintenance costs ran way above budget, and I had already budgeted for it being higher.

But the expensive damage was almost never the damage itself. It was the damage that went unreported.

A roof leak nobody mentioned until the ceiling came down. A sewer backup in a basement that I learned about long after it started. Small leaks that became structural problems, because a fifty dollar phone call was never made. A small water stain on the ceiling seems innocuous. Over time, that turns into a collapsed ceiling with $20,000 of water damage.

One tenant's toilet broke. They did not report it. They used the bathtub instead, and by the time anybody told me, the bath was half full of human waste.

I have told that story before and people react to the image. The image is not the point. The point is that a broken toilet is a two hundred dollar repair on the day it breaks, and something else entirely three months later.

A tenant who will not tell you the toilet is broken is afraid of something. The inspection failing. The rent going up. The tenancy ending. Whatever it is, they have concluded that telling you is worse than living with it, and that is a communication failure between me, my manager and my tenant.

That one is on me, and it is the most fixable thing on this list. And I did fix it. Now I have my property manager walk all of my properties on a seasonal basis. They are looking for small, unreported issues before they blow up into showstopper expenses.

People you never screened

The other problem was occupancy.

You screen a tenant. You check their income, their history, their references. Then other people move in. Partners, family, friends. Sometimes people with nowhere else to go. This was a common problem.

You screened one person and you have inherited several you never screened. You have no relationship with them, no agreement with them, and often no way of knowing they are there until something happens.

That is not a character judgment. It is a control problem, and it is a real one. My approach to screening, which changed a lot because of this, is in how to screen a Section 8 tenant.

And the scissors

The third thing was slower and I did not see it until it had been happening for years.

My costs went up every year. My rents did not. Insurance, taxes, materials, labor, all rising. The payment standard did not keep up, and where it moved, it moved late.

The scale of that is worth knowing. Average annual home maintenance across the US has gone from about $6,200 to $8,808 over five years, a 42% increase, according to figures drawn from the Census Bureau's American Housing Survey. Plumbing alone rose 23.6% between 2022 and 2024. Insurance has done worse in some states.

Every year the gap between rent and cost closed a little. I have since built the whole thing out with the published numbers in the Section 8 rent ceiling index, and the pattern in the data is exactly what I felt in my bank account.

The honest question: program or postcode?

Here is the part I have to be straight about, and it took me a few years to see it.

I bought those houses in bad neighborhoods.

I was buying the cheapest houses I could find, because the yields looked huge on paper. Cheap houses in poor areas are where vouchers concentrate. So I ended up deep in Section 8 without ever really choosing it.

So when I list what went wrong, I genuinely cannot separate the program from the streets I bought on. Both were true at once and I blamed the wrong one for a long time.

My honest view now is this. If I had bought better houses in better neighborhoods, I would have had far fewer of these problems, with or without vouchers. Some of what I saw was Section 8. A lot of it was buying at the bottom of the market and being surprised by what the bottom of the market is like.

There was also no appreciation, which is the quiet killer. Ten years of grinding management and the assets were worth roughly what I paid. The full account of how that ended is in how I nearly went bankrupt buying US rentals.

What the location data says

One finding in the research surprised me and it is worth sitting with.

Voucher refusal is more common in low poverty areas than high poverty ones. The better the neighborhood, the less likely a landlord is to accept a voucher.

That can be read two ways and I think both are true.

In your favor: if you own a good house in a decent area and you accept vouchers, you have less competition than you would expect, and voucher holders trying to move somewhere better have few options.

Against you: a lot of landlords in those areas have looked at the same arrangement and said no. That is information too.

The Urban Institute also found refusal is more common where there is no source of income protection in local law. So whether you can refuse a voucher at all depends on where you buy, and that is worth checking before you assume you have a choice.

Even HUD agrees about the rent

The complaint I hear most from landlords is that the payment standard does not keep up with the market.

HUD's own researchers say the same thing. Among their recommendations for improving landlord participation is to set more competitive rents and adopt payment standards better aligned with market rents.

That is the agency conceding the central complaint. It does not fix anything for you today, but it tells you the gap between the published Fair Market Rent and what a property is really worth is a known structural problem rather than something you have misunderstood.

I have set out how far apart those two numbers can be, and the six things that sit between them, in fair market rent is not your rent.

So should you avoid it?

No, and I want to be careful here, because everything above could be read as a case against the program.

Five thousand landlords a year left. Hundreds of thousands stayed. The ones who stayed are not more patient than the ones who left. Mostly they underwrote it properly, in the right places, expecting the right things.

And every reason on that list is knowable before you buy.

The inspection standard is published. The payment standard is published. The bureaucracy is predictable. And the authority not refereeing your disputes is just a fact. You plan around it by pricing for damage and holding real reserves.

The one thing you cannot fix afterwards is the neighborhood. Which is the whole argument, and it is not really about Section 8 at all.

If I were starting again, I would buy a better house in a better area and let the tenant type follow from the property rather than the other way around. I would budget turnover at double what feels reasonable. I would make it easy and consequence free for a tenant to report a problem, because that single change would have saved me more money than everything else combined. And I would read the published payment standard history for that market before assuming rents would rise.

My overall view on whether the numbers work is in is Section 8 a good investment, and you can run your own numbers with the free tools in my investor starter kit.

The bottom line

Five thousand landlords a year walked away from guaranteed rent. That should tell you something, and what it tells you is not that the tenants were bad.

It is that the program asks you to accept inspections you do not control, administration you cannot speed up, and full responsibility for damage regardless of who caused it. Priced properly, in the right place, that is a trade some people are happy to make.

I made it in the wrong places, at the wrong price, on the wrong houses. That was my error, not the program's.

Remember, investing is a game of probabilities. Section 8 shifts some of them in your favor and several against you. Know which is which before you sign.

This article is general information, not legal, tax or investment advice. The research figures cited come from the US Department of Housing and Urban Development's Office of Policy Development and Research, the Johns Hopkins study "Urban Landlords and the Housing Choice Voucher Program" published through HUD, and the Urban Institute's pilot study of landlord acceptance of housing choice vouchers. Maintenance cost figures are drawn from published analysis of the US Census Bureau's American Housing Survey and are national averages. The author's own experiences are a personal account of one portfolio over one period and are not evidence of how the program performs generally. Program rules, payment standards and local source of income protections vary by jurisdiction and change over time. Always carry out your own due diligence before buying rental property.
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Frequently asked questions

How many landlords leave the Section 8 program?

More than 5,000 a year between 2010 and 2020, according to HUD's Office of Policy Development and Research. Because voucher numbers rose over the same period, the number of vouchers per participating landlord fell even faster.

Why do landlords stop accepting Section 8?

Researchers who interviewed 127 landlords across Baltimore, Cleveland and Dallas found three main complaints: frustration with the inspection process, the general bureaucracy of the program, and disappointment that the housing authority did not take their side in disputes with tenants.

Will the housing authority help me if a tenant damages my property?

Generally not in the way landlords expect. The authority administers the tenant's benefit rather than acting as a referee. In my experience they required damage to be repaired promptly to keep the tenancy compliant, and were not much interested in establishing who caused it.

Is tenant damage worse on Section 8?

In my own experience across 37 voucher properties, yes, and turnover cost more. But I also bought in poor neighborhoods, and I cannot fully separate the two. The most expensive damage was usually unreported problems that grew, rather than the damage itself.

How do I stop small problems becoming expensive ones?

Make it easy and consequence free for a tenant to report something. I now have my property manager walk every property on a seasonal basis looking for unreported issues, which is the single change that would have saved me the most money if I had done it a decade earlier.

Do more landlords refuse vouchers in good areas or bad ones?

Good ones. The Urban Institute found voucher refusal is more common in low poverty areas than high poverty ones, and more common where local law has no source of income protection.

Does HUD accept that Section 8 rents are too low?

Its researchers recommend setting more competitive rents and aligning payment standards more closely with market rents, which is effectively acknowledging the complaint landlords make most often.

Should I avoid Section 8 entirely?

No. Thousands of landlords run voucher properties successfully. The ones who struggle are usually those who bought cheap houses in poor areas expecting the headline yield to be real. Every difficulty in the program is knowable and can be priced before you buy.

What is the single biggest mistake landlords make with Section 8?

Letting the yield choose the neighborhood. Cheap properties in poor areas produce high paper yields and concentrate every problem in this article. The neighborhood is the one thing you cannot fix after you own it.

David Garner, co-founder of Cashflow Rentals
Written by

David Garner

David is co-founder of Cashflow Rentals and a British investor who has personally purchased more than 120 U.S. rental properties as a foreign national since 2016. He helps overseas investors build U.S. rental portfolios remotely, from his base in Brazil.